Frequently Asked Questions

Do you have products in stock?

 Sorry, we only produce custom bulk orders directly for export and do not offer retail, so we don’t have ready stock. As long as you meet our minimum order quantity, we will deliver as quickly as possible. For more details, feel free to email us.

I have never imported goods before, but I want to purchase products from your company. What should I do?

We can recommend a reliable freight forwarder to manage the logistics for your import needs.

I want to create my own branded packaging, but I don’t need a large quantity, and I would like to combine several products into one order. Is that possible?

Please email us with your specific requirements, and we will provide you with the best packaging solution to accommodate your small-batch customization needs as much as possible.

How can I get the most competitive price?

Please send us the email and provide as much detail specifications as possible. Like size, material, weight, ply, package, printing, quantity etc. The more detail information you provide, the more accurate we can quote you the price.

What can I do if I can’t provide such detail specification?

Please send us the information as much as you know. We will make a price for your reference which based on our experience. If you really have no idea of the specs, please try to find some photos of the products.

Can I make samples according to my own specifications?

Yes. We can. But there is sample charge between USD100 to USD300.

Is the sample charge refundable?

Yes. We will deduct the sample charge from your order.

How long does it take to make sample?

It’s about 10 to 15 days.

What’s the mass production lead time?

It depends on the quantity. It varies from 10 to 35 days.

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